About Us

Who we are and what we do

We help people find a way forward

We speak up for our clients

We make a difference

We provide information and advice on a wide range of issues to those living in East and West Lindsey and the city of Lincoln, we offer free, independent, impartial and confidential advice online, over the phone, and in person.

At Citizens Advice we believe no one should have to face any problems without good quality, independent advice. That’s why we’re here: to give people the knowledge and the confidence they need to find their way forward - whoever they are, and whatever their problem.

Our twin aims are to:

Trustees

All Citizens Advice local offices are independent charities, governed by their own board of trustees, who are ultimately responsible for leading the organisation and deciding how it is run.

Day-to-day control is delegated to the Chief Officer. Trustees are responsible for:

Feedback

Details of our complaints policy and procedure and how to complain about a service you have received from Citizens Advice Lincoln & Lindsey.

Feedback or complaint about the Citizens Advice service
Financial Ombudsman service

Our offices

For administrative purposes and appointments only

Gainsborough

Guildhall, Marshall's Yard,

GAINSBOROUGH

Lincolnshire

DN21 2NA 

Lincoln

1st Floor, City Hall, Beaumont Fee

LINCOLN

Lincolnshire

LN1 1DD 

Louth

Unit 1, Meridian House

41 Eastgate

LOUTH

Lincolnshire

LN11 9NH 

Skegness

20 Algitha Road

SKEGNESS

Lincolnshire

PE25 2AG 

Mablethorpe

Inter Agency Centre

Stanley Avenue,

MABLETHORPE

Lincolnshire

LN12 1DP 

Lincoln Outreaches - Reaching Communities (for residents in these areas only)

Ermine Library & Community Hub 

Ravendale Drive

Lincoln

LN2 2BT

Wednesdays 9.30am - 12.30pm

Open in Google Maps

Sincil Bank Community Hub

30 Portland Street

Lincoln

Thursday 9.30am - 12.30pm

Open in Google Maps

Birchwood Library & Community Hub

Larchwood Crescent

Lincoln

LN6 0NA

Tuesday 9.30am - 12.30pm

Open in Google Maps

Lincoln Central Library

Free School Lane

Lincoln

LN2 1EZ

Monday 9:30am - 12:30pm

Open in Google Maps

Lincoln Outreaches - Acts Trust (Based in local foodbanks)

Birchwood Life Church

127 Birchwood Avenue, Lincoln, LN6 0JE

Wednesdays 9.00 - 12.30

Bridge Community Hub

107-115 Newark Road, Lincoln, LN5 8NQ

Mondays 10.00 - 12.00

Tuesdays 9.00 - 12.30

Central Methodist Church

123 High St, Lincoln LN5 7PR

Thursdays 10.30 - 13.00

Faith's Christian Fellowship

Unit 7 Gateway Court, Dankerwood Road

South Hykeham, Lincoln, LN6 6UL

Mondays 13.00 - 15.00

Moorland Park Methodist Churcvh

46 Skellingthorpe Road, Lincoln, LN6 7RB

Tuesdays 13.00 - 15.00

North Hykeham Foodbank

St Hugh's Church, Harewood Crescent

North Hykeham, Lincoln, LN6 8JG

Fridays 10.00 - 12.00

East Lindsey Outreaches - LN12 Project

Mablethorpe Community Hall

Stanley Ave, Mablethorpe 

Lincolnshire, LN12 1DP 

Tuesdays 9.30 - 12.30

Mablethourpe Interagency Centre

Stanley Avenue, Mablethorpe

Lincolnshire, LN12 1DP 

Thursdays 9.30 - 12.30

If you still can't find the answer, contact our Advice Team on 0808 278 7904  Monday - Friday 9.00 am - 5.00 pm excluding bank holidays